Help center

  • How to open a support ticket and follow the reply

    In Help & Support › Open ticket you pick the department, type and priority, describe the problem, point to the radio and attach screenshots. See what to write to be served faster and how to follow and reply to the ticket.

  • My radio shows as inactive: what to do

    When the radio is deactivated, the panel shows the "Application unavailable" screen instead of the radio panel. It is almost always an open invoice. See how to fix it and how to contact support.