Help center
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How to listen to the radio on Alexa: what the listener says and how to promote it
Once the skill is published, the listener only has to say "Alexa, open radio…". See the phrases that work, how to pause and resume, how to promote it to listeners and what to do when Alexa cannot find the radio.
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Why the listener count resets after restarting the radio
Restarting the port drops the connections and resets the "this session" counters on the Home screen. The history is not lost. Understand which number is per session and which is history.
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Radio listener history: sessions, countries, devices and best times
The Statistics History screen shows the audience by period: sessions, unique listeners, minutes, data transferred, peak, and the best time and day insights. See how to choose the period and read each tab.
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Real-time listeners: who is listening to your radio now
The Statistics › Real-time screen shows who is connected at this instant, where they listen from and on which device, with the totals of the last 24 hours. See what each block means.