Help center
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My radio shows as inactive: what to do
When the radio is deactivated, the panel shows the "Application unavailable" screen instead of the radio panel. It is almost always an open invoice. See how to fix it and how to contact support.
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Radio server monitoring: what each line means
Encoder and port status, connected encoders, bitrate, bytes received and sent, now playing and last update: what each line of the Server Monitoring card says about your radio.
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Where the radio encoder connection details are (server, port and password)
Server, port, encoder password, admin user and password: where to see them, how to copy and how to change the password without taking the radio down.
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How to stop, start and restart your radio's port
The Stop, Start and Restart buttons on the Home screen act on the radio's server, not on AutoDJ. See what each one does, what the listener notices and when the panel asks for a restart.
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How your radio panel works: what each part of the Home screen shows
The Home screen is the center of your radio: the status badges, the port buttons, the listener numbers, the encoder connection details, the player and the server monitoring. See what each block means.