Help center
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How to schedule a live on YouTube from the panel (title, cover, date and time)
Scheduling creates the live on your YouTube channel ahead of time, with title, description, cover and a link to promote. See how to create the schedule in Destinations › YouTube › Schedules, edit it, choose whether the broadcast goes to the scheduled live or to a new one, and what happens on the day.
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How to go live and end in Live Studio (quality, destinations and metrics)
Choose the quality (1080p, 720p or 480p), click Go Live and follow time, viewers and channels in the left panel. When done, Stop and then Exit. See where the live goes and what each metric shows.
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Live Studio: how to go live from the browser, without OBS (overview)
Live Studio is the broadcast studio inside the panel: camera, guests, scenes, overlays, banners and destinations, right in Chrome, with no encoder to install. See what it does, who it is for, and the flow of a live from start to finish.
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Encoder and channel logs: why my live did not broadcast
Logs › Encoder shows every connection and drop of your encoder with the duration; Logs › Channels shows what happened to each destination: channel marked, destination created, failed to publish, expired access. See how to read both to find the cause.
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Live statistics: broadcast history, viewers and peak
Statistics › Live lists each broadcast with date, duration, destinations, views and comments, and the chart of the last days. In Details you see the channels used, the peak by source, the viewers curve and the comments.
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Live comments: how to read and reply in the panel
With the Comments switch on, the Home screen shows YouTube and Facebook comments in real time, and you reply from there. See what each network delivers (profiles without names, groups without comments) and how to turn it on.
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How to embed the live player on your website (M3U8 link and JavaScript)
The Home screen offers two ready links: the M3U8 (HLS), for any video player or app, and the JavaScript Player, a code you paste on the site that shows the Ciclano player with your live. See how to use each one.
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How to stream live to Twitch and LinkedIn
Twitch and LinkedIn connect through the Add Account button of each network's card in Destinations. See what each one requires (Twitch accepts any account; LinkedIn needs approval for its live feature) and how to mark the channel.
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How to stream live to Facebook (page, profile or group)
Connect the account in Destinations › Facebook › Add Account, choose between the timeline, the pages and the groups, mark and start the broadcast. See what changes in profile and group comments and how to fix expired access.
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How to stream live to YouTube
Connect the channel in Destinations › YouTube › Add Account, mark the channel, set title and thumbnail and start the broadcast. Also see how to use a YouTube schedule, what latency changes and why the account asks to reconnect.
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How to set the title, description, privacy and thumbnail of the live
The Configure Title button (or Title and Description in Destinations) sets what the next live will show on YouTube and the other networks: title, description, privacy, category, latency, tags and thumbnail. The text applies to the next broadcast.
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How to start and stop the live broadcast in the panel (Stopped, Pending and Live)
The Start Transmission button prepares the server and the destinations; the status goes from Stopped to Pending and, when the encoder connects, to Live. See what each status means, what the metrics show and the right order to end.